8kabet Privacy Policy — Your Data Is Our Responsibility

Welcome to 8kabet. This Privacy Policy explains how the 8kabet platform collects, uses, stores, and protects your personal information. We believe transparency is the foundation of trust.

This privacy policy applies to 8kabet's website, mobile app, and all associated services. By using our platform, you are deemed to have accepted the terms of this policy.

We wrote this policy in plain, simple English with Bangladeshi users in mind, so every member can clearly understand how their data is being used.

• This policy applies to all 8kabet services.
• International data protection standards are followed.
• Information is provided in the local language for Bangladeshi users.

8kabet collects your information at various stages. What is collected depends on how you use the platform. Full details are provided below:

We only collect data that is strictly necessary — we never ask for excessive or irrelevant information. We do not collect anything that could compromise your privacy.

8kabet uses your data for specific, legitimate purposes. Every reason your data is used is clearly stated below:

• Account Management: For registration, login, and account security.
• Service Delivery: To provide uninterrupted betting, gaming, and payment services.
• KYC Verification: To fulfill legal obligations for age and identity verification.
• Fraud Prevention: To detect and prevent fraudulent or illegal activity.
• Customer Support: To resolve your issues promptly.
• Personalized Experience: To show you bonuses and offers tailored to your preferences.
• Platform Improvement: Usage analytics to improve our service quality.
• Legal Obligations: Providing required information to regulatory authorities.

8kabet does not store more data than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active account data: retained for as long as the account remains active.
• Financial transaction data: minimum 5 years (legal requirement).
• KYC documents: 3 years after account closure.
• Log and technical data: up to 12 months.
• Marketing preferences: until you opt out.

Once the retention period expires, data is securely deleted or anonymized. Certain data may need to be retained longer under financial regulatory requirements.

8kabet does not sell your personal data. In certain cases, information may be shared with trusted third parties — always under strict confidentiality agreements.

• Payment Processors: With bKash, Nagad, and similar providers to process transactions.
• Game Providers: For third-party game integration.
• KYC Services: With identity verification service providers.
• Legal Authorities: When required by a court order or legal investigation.
• Anti-Fraud System: Backed by anti-fraud systems.

8kabet uses cookies on its website. Cookies are small files stored in your browser that help enhance your experience. The types of cookies we use and their purposes are outlined below:

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

You have the following rights over your personal data at 8kabet. To exercise any of these rights, please reach out to our support team.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: You can stop your data from being used for specific purposes.
• Data Portability: You can export your data in a portable, standard format.
• Right to Object: You can object to certain types of data processing.

8kabet is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If we become aware that personal data of a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

8kabet uses industry-leading security technology to protect your data. Our security is structured across multiple layers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Secure Servers: Data is stored in ISO 27001-certified data centers.
• Encrypted Database: All stored data is kept in an encrypted state at all times.
• Access Control: Only authorized personnel can access your data.
• Regular Audits: Third-party security audits.

That said, no system is 100% impenetrable. If a security breach is detected, affected users will be notified within 72 hours.

As an international platform, 8kabet may occasionally process or store your data on servers located in other countries.

All transfers are carried out with appropriate safeguards — such as Standard Contractual Clauses (SCCs) or other lawful mechanisms. Regardless of where your data is held, our Privacy Policy applies equally.

8kabet may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via email or platform notification.

The "Last Updated" date is always shown at the top of this policy. Continuing to use the platform after any changes are made constitutes acceptance of the updated policy.

For any privacy-related questions, concerns, or requests, please contact our dedicated privacy team:

• Email: privacy@8kabet.im
• General Support: support@8kabet.im
• Live Chat: log in to the platform and chat directly
• Response time: within 24–48 hours on business days

If you are not satisfied with our resolution, you have the right to lodge a complaint with the data protection authority in your country.